My friend, Jim Collins, certainly the most curious person I know, got me thinking about this over a long dinner in Chicago.
First a story, one I have partially related before but one that haunts my subconscious. Collins was invited by our mutual friend, Frances Hesselbein, to present at a seminar that she and the Secretary of the Army hosted at West Point. The respondents were equally divided between three sectors: C-level executives in large corporations, leaders of nonprofit organizations (Frances
